American Baby On-the-Go

FAQ

Where can I find information about using the American Baby On-the-Go?
Check the User Guide and Tips section on this website, visit our Forum, or feel free to write to us anytime at service@americanbabyonthego.com
Which devices are compatible with the American Baby On-the-Go?

Palm OS Compatibility: Works on all Palm OS 4 and 5 handhelds, with a color screen. Not compatible with grayscale screens such as Zire 21 and m500.

Windows Mobile: All Windows Mobile 5 Pocket PC devices

Is there a Pocket PC / Windows Mobile version?
Yes indeed! The Windows Mobile version is now available. You can download a trial version or purchase the software from they Buy Now page.
What is the memory requirement for the American Baby On-the-Go?
The American Baby On-the-Go application requires 650 KB of available memory on the handheld. The program comes with several MB of photos, but they can be deleted if memory is an issue on your handheld.
Where can I download the trial version of the American Baby On-the-Go software?
You can download the trial PC version here.
You can download the trial Palm version here.
You can download the trial Windows Mobile version here.
Where can I purchase the American Baby On-the-Go?
You can purchase the American Baby On-the-Go at our store.
What are the differences between the trial and the full versions?
The trial version has all the same features as the full version, except that it will stop working after four launches. At that point, you will need to visit http://www.americanbabyonthego.com/buynow.php to purchase a registration code to unlock the software.
After installing the American Baby On-the-Go software on my handheld, what do I do next?
First, find the American Baby On-the-Go icon on the main interface of your handheld, and click it to launch the program. Once you've launched the program, you’ll be guided through several screens where you should enter your personal information. After you have completed these screens, you will be taken to the home page and you can begin to use the software.
I’m stuck on the Personal Profile page. What do I do?

Be sure to do two things in My Baby’s Profile:

  1. Select or calculate your due date.
  2. Click the “Save” button in the upper right corner to save your settings.

Now, just click on any of the navigation buttons at the bottom of the screen to move around the program.

I purchased the commercial version of the American Baby On-the-Go software. May I install it on a second handheld?
You can install the American Baby On-the-Go on all the handhelds you personally own, but may not share it with other people.
How can I get help for the American Baby On-the-Go software?
First, consult the User Guide document. Next, read this FAQ, and visit the Customer Support section of our site. If you’d like, please visit our Forum. If you are unable to find answers to your questions, please e-mail us at service@americanbabyonthego.com. Be sure to provide the model name of your handheld.
Can I back up the data from the American Baby On-the-Go and use the data on my desktop computer?
Yes, the data you enter into your handheld will be stored and can be used on the desktop PC. Please make that your synchronization is set up. You can do this by opening the PC version and in the top navigation bar selecting Options-> Syncronization. You must select Enable Synchronization and also select which way you would like to sync the date. Please remember to close the Desktop before performing a sync with your handheld.
How can I provide my e-mail address, so I can stay informed about updates?
You can visit http://www.americanbabyonthego.com/newsletter.php and sign up to receive upgrades and news.
Can the software be installed and run from an SD expansion / memory card?
Yes, American Baby On-the-Go can be installed and run from an expansion card.